Terms and Conditions of Website Use
Last Updated: October 22, 2026
These Terms and Conditions of Website Use (“Terms”) govern your access to and use of the website operated by Claris Mental Health LLC (“Claris”, “Claris Mental Health”, “we,” “us,” or “our”), including the content, features, forms, links, and other resources available through the website (collectively, the “Website”). Please read these Terms carefully. By accessing, browsing, or using the Website, you agree to these Terms and our Website Privacy Policy. If you do not agree with these Terms, please do not use the Website.
These Terms govern use of the Website. They do not replace any consent for treatment, financial agreement, telehealth consent, Notice of Privacy Practices, medication agreement, or other agreement that may apply if you become a patient of Claris Mental Health.
- 1 . Website for Informational Purposes
- 2. No Provider-Patient Relationship
- 3. Appointment and General Inquiries
- 4. Emergencies and Urgent Communications
- 5. Clinical Services
- 6. Website Privacy and Health Information
- 7. Electronic Communications
- 8. Text and SMS Communications
- 9. Third-Party Services and Links
- 10. Permitted Use
- 11. Intellectual Property
- 12. User Communications and Feedback
- 13. Website Availability, Accuracy, and Changes
- 14. Disclaimer of Warranties
- 15. Limitation of Liability
- 16. No Guarantee of Insurance Coverage or Benefits
- 17. Reviews and Testimonials
- 18. Eligibility
- 19. Changes to These Terms
- 20. Governing Law and Venue
- 21. Severability
- 22. No Waiver
- 23. Entire Agreement Regarding Website Use
- 24. Contact Us
1. Website for Informational Purposes
The information provided through this Website is intended for general informational and educational purposes only.
Website content is not intended to constitute medical, psychiatric, psychological, legal, or other professional advice and should not be used as a substitute for evaluation, diagnosis, or treatment by a qualified healthcare professional.
Information concerning mental-health conditions, medications, treatments, or services is general in nature and may not be appropriate for a particular individual.
Do not disregard professional medical advice or delay seeking professional care because of information you have read on this Website.
2. No Provider-Patient Relationship
Accessing or using this Website does not establish a provider-patient relationship between you and Claris or any Claris healthcare professional.
Submitting an inquiry, appointment request, contact form, or other communication through the Website likewise does not establish a provider-patient relationship and does not guarantee that Claris will accept you as a patient.
A provider-patient relationship is established only after Claris has agreed to provide care and the applicable intake, consent, and other required processes have been completed.
3. Appointment and General Inquiries
The Website may permit you to request information or request an appointment.
Submission of an appointment request does not constitute confirmation of an appointment. Appointments are confirmed only after you receive confirmation from Claris or through an authorized scheduling system.
Please do not use general Website inquiry forms to provide detailed medical histories, medication information, or other sensitive clinical information unless specifically requested through an authorized secure system.
Clinical information may be collected through Claris’s authorized patient systems as appropriate.
4. Emergencies and Urgent Communications
This Website and its contact and appointment-request forms are not emergency services and are not continuously monitored. Do not use the Website, email, text messaging, or general inquiry forms to seek emergency medical or psychiatric help.
If you are experiencing a medical or psychiatric emergency, call 911 or go to the nearest emergency department. If you are in crisis or having thoughts of suicide, call or text 988 to reach the 988 Suicide & Crisis Lifeline, available 24 hours a day, 7 days a week.
If you are a current Claris patient with an urgent concern that is not an emergency, call our office at 971-365-4513 or send a message through the patient portal. We aim to respond to messages within two business days, during regular business hours. Messages received after hours, on weekends, or on holidays will be answered the next business day.
Website communications should not be relied upon for urgent or time-sensitive clinical needs.
5. Clinical Services
Descriptions of conditions, treatments, medications, therapeutic approaches, or other services available through the Website are provided for general informational purposes.
Nothing on the Website guarantees that a particular treatment, medication, diagnosis, service, or clinical outcome will be appropriate or available for any particular individual.
Treatment recommendations are made only after appropriate clinical evaluation and are based on the professional judgment of the treating clinician, applicable standards of care, patient circumstances, and other relevant considerations.
Claris does not guarantee any particular treatment outcome.
6. Website Privacy and Health Information
Your use of the Website is also subject to the Claris Mental Health Website Privacy Policy.
If you become a patient, Claris’s collection, use, and disclosure of protected health information is also governed by its Notice of Privacy Practices and applicable federal and state law.
The Website Privacy Policy and Notice of Privacy Practices serve different purposes and should be reviewed separately.
Agreeing to these Terms does not give Claris permission to share your health information. Any disclosure of protected health information will follow our Notice of Privacy Practices and applicable law.
7. Electronic Communications
Communications transmitted through the internet, email, text messaging, or other electronic methods may involve privacy and security risks.
Claris uses administrative, technical, and physical safeguards as appropriate to protect information within its control, but no electronic communication or information system can be guaranteed to be completely secure.
Patients should use designated secure patient systems for clinical communications when instructed to do so.
8. Text and SMS Communications
If you provide a mobile phone number and agree to receive text messages from Claris Mental Health, you may receive service-related messages such as appointment reminders, scheduling updates, administrative follow-up, and billing notices.
Agreeing to receive text messages is not a condition of receiving care from Claris.
Message frequency varies. Message and data rates may apply.
You can opt out at any time by replying STOP. For help, reply HELP or contact us at 971-365-4513 or hello@clarismentalhealth.com
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
For more information about how we handle your information, see our Website Privacy Policy.
9. Third-Party Services and Links
The Website may contain links to or integrate with websites, platforms, applications, scheduling systems, patient portals, payment processors, or other services operated by third parties.
Claris does not control third-party websites or services and is not responsible for their content, availability, security, privacy practices, or terms.
The inclusion of a link or integration does not constitute Claris’s endorsement of the third party or its products or services.
Your use of a third-party service may be governed by that third party’s own terms and privacy practices.
10. Permitted Use
You may use the Website only for lawful purposes and in accordance with these Terms.
You agree not to:
- Use the Website in violation of applicable federal, state, or local law;
- Attempt to gain unauthorized access to the Website, servers, accounts, databases, or systems connected to the Website;
- Introduce viruses, malicious code, malware, or other harmful technology;
- Interfere with, damage, disable, overburden, or impair operation of the Website;
- Attempt to circumvent Website security measures;
- Impersonate Claris, a Claris employee or clinician, another person, or another organization;
- Misrepresent your identity or affiliation with another person or entity;
- Use automated systems, scraping tools, bots, or similar technologies to access, extract, reproduce, or monitor Website content except as permitted by law;
- Use Website content for unlawful, fraudulent, deceptive, or unauthorized commercial purposes; or
- Otherwise interfere with another person’s lawful use of the Website.
Claris may restrict or terminate access to the Website when reasonably necessary to protect the Website, Claris, its users, or others.
11. Intellectual Property
Unless otherwise indicated, the Website and its original content—including text, graphics, design elements, logos, branding, photographs, images, and other materials created for or owned by Claris—are owned by or licensed to Claris Mental Health LLC and are protected by applicable copyright, trademark, and other intellectual-property laws.
You may access and use Website content for your personal, noncommercial informational use.
Except as permitted by law, you may not reproduce, distribute, modify, publish, display, sell, license, create derivative works from, or commercially exploit Claris Website content without prior written permission from Claris or the applicable rights holder.
Third-party names, logos, trademarks, and materials remain the property of their respective owners
12. User Communications and Feedback
If you voluntarily provide general feedback, suggestions, or ideas regarding the Website or Claris’s nonclinical services, Claris may use that feedback to improve its operations and services, subject to applicable privacy and healthcare laws.
Nothing in these Terms restricts your right to provide an honest review or assessment of Claris or its services.
You remain responsible for content you voluntarily submit and for ensuring that you have the right to submit it.
13. Website Availability, Accuracy, and Changes
Claris makes reasonable efforts to provide useful and accurate information through the Website. However, Website information may occasionally contain errors, omissions, outdated information, or technical problems.
Services, provider availability, insurance participation, pricing, policies, Website content, and other information may change.
Claris does not warrant that the Website will always be available, uninterrupted, error-free, completely current, or free from harmful components.
Claris may modify, suspend, discontinue, or update all or part of the Website at any time, subject to applicable law.
14. Disclaimer of Warranties
To the maximum extent permitted by applicable law, the website and website content are provided on an “as is” and “as available” basis.
Claris disclaims warranties, express or implied, relating to the website, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the extent such warranties may lawfully be disclaimed.
Nothing in these Terms excludes or limits any warranty, right, or protection that cannot lawfully be excluded or limited.
15. Limitation of Liability
To the maximum extent permitted by applicable law, Claris Mental Health LLC and its owners, members, directors, officers, employees, contractors, clinicians, representatives, and agents will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from or relating to your access to, use of, or inability to use the website or your reliance on website content.
Nothing in these terms is intended to limit or exclude liability that cannot lawfully be limited or excluded.
These limitations relate to use of the Website and are not intended to waive or alter legal duties applicable to healthcare actually provided by Claris or its clinicians.
16. No Guarantee of Insurance Coverage or Benefits
Any information provided through the Website concerning insurance participation, benefits, reimbursement, or anticipated costs is general information and does not guarantee payment or coverage by an insurer.
Insurance networks, eligibility, benefits, deductibles, copayments, coinsurance, authorization requirements, and coverage determinations may change and are ultimately determined by the applicable health plan.
Any financial obligations associated with actual treatment will be governed by applicable patient financial agreements, insurance requirements, and law.
17. Reviews and Testimonials
Any patient reviews or testimonials that may appear on the Website or other Claris-controlled materials reflect the experiences and opinions of the individuals providing them.
Individual experiences vary, and a testimonial does not constitute a guarantee, warranty, or prediction of another patient’s experience or treatment outcome.
Claris will not prohibit or penalize individuals for providing honest reviews of their experiences.
18. Eligibility
Claris currently provides clinical services only to adults age 18 and older.
All Claris services are delivered by telehealth. To receive care, you must be physically located in Oregon at the time of each appointment. If you are outside Oregon at the time of a scheduled visit, the appointment may need to be rescheduled.
The Website is intended for adults seeking information about Claris and its services. Minors should not submit personal or health information through Website forms.Claris does not knowingly collect personal information through the Website from anyone under age 18.
19. Changes to These Terms
Claris may revise these Terms from time to time to reflect changes in the Website, services, business practices, technology, or applicable law.
Updated Terms will be posted on this page with a revised “Last Updated” date.
Your continued use of the Website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.
20. Governing Law and Venue
These Terms and disputes relating specifically to access to or use of the Website will be governed by the laws of the State of Oregon, without regard to conflict-of-law principles, together with applicable federal law.
To the extent permitted by applicable law, legal proceedings arising from or relating specifically to these Terms or use of the Website shall be brought in a court of competent jurisdiction in Multnomah County, Oregon.
Nothing in this provision is intended to override a venue, jurisdiction, administrative process, or other right or requirement that cannot lawfully be modified by agreement.
21. Severability
If any provision of these Terms is determined by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.
22. No Waiver
Claris’s failure to enforce any provision of these Terms does not constitute a waiver of that provision or of Claris’s right to enforce it in the future.
23. Entire Agreement Regarding Website Use
These Terms, together with the Website Privacy Policy and other Website notices expressly incorporated by reference, constitute the agreement between you and Claris concerning your use of the Website.
These Terms do not replace or modify separate agreements governing clinical care, payment, telehealth, prescribing, privacy rights, or other aspects of a provider-patient relationship.
24. Contact Us
Questions regarding these Terms may be directed to:
Claris Mental Health LLC
917 SW Oak Street, Ste 417
Portland, OR 97205
Phone: 971-365-4513
Email: hello@clarismentalhealth.com